Privacy Policy
Last updated: 7/2/2025
1. Introduction
This Privacy Policy outlines how Ethoseek Software Private Limited ("we," "our," or "us") collects, uses, and protects your personal information when you use Ethoseek Software Private Limited ("the Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you register for the Service, make a purchase, or contact us for support. This information may include, but is not limited to:
- Full name
- Email address
- Billing and payment information
- Phone number (if applicable)
2.2 Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve the Service
- To process your transactions and manage your subscriptions
- To communicate with you, including sending service-related notifications
- To provide customer support
- To analyze and monitor usage patterns to improve the Service
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in providing the Service, such as payment processors and hosting providers
- Affiliates and subsidiaries for internal purposes
- Law enforcement or regulatory agencies if required by law
- In connection with a merger, acquisition, or sale of all or a portion of our assets
5. Data Security
We take the security of your personal information seriously and use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will only retain your personal information only for as long as is necessary. For permanently deleting your information please write to support@ethoseek.com from your registered email address.